Privacy Policy

Last updated: November 1, 2023.

Thank you for using Chiara. Your privacy is critically important to us, and we are committed to protecting it. This Privacy Policy outlines how we collect, use, and safeguard your information.

Data Collection and Usage

  1. Personal Information: We may collect personal information such as name, email, and other details you provide during account creation or while using the app.

  2. Usage Data: Information such as app usage patterns, time spent on the app, and other interactions are collected for analytics and improving the user experience.

  3. Speech-to-Text and Text-to-Speech: The app uses voice recognition to provide support and content recommendations. The audio data is processed and converted to text for further analysis.

  4. APIs: We leverage the following third-party APIs:

  • OpenAI's API for GPT 3.5 Turbo

  • D-ID's API for generating talking virtual heads

Third-Party APIs

  1. OpenAI API: Data processed through OpenAI's API may be securely retained for up to 30 days to identify abuse. Users can request zero data retention (ZDR) for eligible endpoints if they have a qualifying use-case. For more information, please visit OpenAI's Platform Docs.

  2. D-ID API: Your Personal Data will be stored until we or D-ID delete the record. It may be stored for longer periods under specific circumstances, as outlined in D-ID's privacy policy.

User Rights

  1. Access: You have the right to access the personal information we hold about you.

  2. Correction: You have the right to request corrections to any inaccurate data we hold about you.

  3. Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.

  4. Complaints: If you have any complaints about our data practices, you have the right to lodge a complaint with the relevant authorities.

Security Measures

We employ a variety of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at: chiara.assistant@gmail.com.